Empathy is Key to Home-use Medical Device Success

with Alex Therrien and Kelly Catale
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The healthcare industry has been trending toward health monitoring in the home environment, and since COVID-19, this trend has significantly increased. Medical device manufacturers are experiencing many new opportunities and additional challenges in designing medical devices for a more diverse user population and less controlled use environment.

In this Sunrise Labs podcast, Alex Therrien, Director of User Centered Design and Kelly Catale, Principal Human Factors Engineer, explain how taking a User Centered Approach to designing home use medical devices will lead to a more successful medical product.
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Starting the medical device design process from the standpoint of empathy will ensure that the new device will fit into the end user’s life and is more likely to be adopted. User adoption and therapy adherence will determine the success of the product for all stakeholders.


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'Make the Most of Your Human Factors Usability Study'

written by Alex Therrien and Kelly Catale